Go Travel Services FAQ — Salisbury Airport Transfers & Private Hire

The quickest way is our instant fixed-price quote on the home page — enter your pickup and destination and you'll see the fixed price straight away. You can also call or WhatsApp us on 07880 167302, email office@gotravelservices.co.uk, or use our contact page. We'll confirm the price up front, agree your pickup time and send you your driver's details before the day.

Yes. Every journey is quoted as a fixed price agreed up front — there is no meter, no surge pricing and no hidden extras. The price we agree is the price you pay, whatever the traffic or time of day. You can see our full price list for our most popular routes.

Our fixed one-way prices from Salisbury (saloon / multiseater) include Heathrow £150/£180, Gatwick £190/£230, Luton £200/£240, Stansted £250/£300, London City £250/£300, London Central £220/£270, Bristol £120/£140, Southampton Airport £65/£90, Bournemouth £65/£90, Southampton Docks £65/£90, Portsmouth Docks £95/£120 and Dover Docks £320/£380. Returns are both legs minus 10%. For destinations beyond our fixed routes we charge £2 per mile. See our full prices or the airport transfers page.

Yes — we're happy to book both legs of your trip. A return journey is charged as both legs minus 10%, so booking your outbound and return together with us saves you money and gives you the reassurance of a driver waiting for you on the way home too.

Every fixed-price journey includes: a fixed price agreed up front with no meter or hidden extras; flight and sailing monitoring with your pick-up adjusted to your real arrival time; a meet & greet with a name board; complimentary bottled water; free in-car Wi-Fi and phone charging; child seats on request; your driver's name, photo and vehicle details shared before the day; and luggage assistance. It's all part of the price — nothing extra to pay.

Your driver will be waiting for you in the arrivals area holding a name board with your name on it, so you're easy to find after your flight. They'll help with your luggage and walk you to the car — no wandering around car parks looking for your ride.

There's no need to worry. We monitor your flight in real time and adjust your pick-up to your actual arrival, so your driver is there when you land — not before. We don't charge for reasonable flight delays; the whole point of tracking your flight is to make sure your transfer works around you.

We'll agree your fixed price when you book and let you know the payment options at that point. Because the price is fixed and confirmed up front, you'll always know exactly what your journey costs before you travel — with no meter running and no surprises at the end. If you have any questions about paying, just ask us when you book.

Our fleet covers most needs: the Skoda Superb (executive saloon — up to 4 passengers and 3 large cases); the Skoda Kodiaq (family SUV — up to 4 passengers with extra room for luggage and buggies); the Volvo V90 (luxury estate — up to 4 passengers with generous luggage space, our executive tier); and a multiseater/MPV (up to 8 passengers plus luggage). Let us know your group size and luggage when you book and we'll match you to the right vehicle. See the private hire page for more.

It depends on the vehicle and the number of passengers. As a guide, our executive saloon takes up to 3 large cases for up to 4 passengers, while the SUV, estate and multiseater offer more room for extra luggage, buggies and bulkier items. Just tell us how many bags you're travelling with when you book and we'll make sure you have the space you need — your driver will help with your luggage on the day.

Yes — child seats are available on request at no extra charge. Please let us know the ages of any children travelling when you book so we can fit the right seat for them ahead of your journey.

We do. Our Volvo V90 luxury estate is our executive tier, ideal for business travel, client pick-ups and airport runs where comfort and a professional finish matter. Every corporate journey still comes with a fixed price, flight monitoring, meet & greet and your driver's details in advance. See our corporate travel page for details.

Yes — we regularly run transfers to and from Southampton Docks (£65/£90), Portsmouth Docks (£95/£120) and Dover Docks (£320/£380), all fixed prices one-way from Salisbury. We monitor sailing times and adjust your pick-up to your actual arrival, and help with your luggage at the terminal. See our cruise & dock transfers page.

We're based in Salisbury, Wiltshire and cover the surrounding towns and villages, with regular runs to all the major airports and ports across the South of England and London. For destinations beyond our fixed routes we simply charge £2 per mile. Take a look at our areas we cover page, or just ask us for a quote to anywhere you need to go.

Yes — we operate 24 hours a day, 7 days a week, all year round. Early-morning airport departures and late-night arrivals are all part of the job. Whatever time your flight or sailing leaves, we'll be there to collect you.

Yes — as well as airport and port transfers we're happy to take you on local day trips and sightseeing outings, all at a fixed price agreed up front. Get in touch with where you'd like to go and we'll put a price together. See our day trips page for ideas.

Absolutely. Go Travel Services is a licensed private-hire operator with Wiltshire Council, and our drivers are DBS-checked and fully licensed and insured. The business is owned and driven by Boris and his wife Gabby, who between them have over 18 years' experience, and we're proud of our 5.0 rating on Google. You can read more on our about page.

Of course — we understand plans change. If you need to amend or cancel your journey, please let us know as soon as you can by calling or WhatsApp on 07880 167302 or emailing office@gotravelservices.co.uk, and we'll do our best to accommodate you. The sooner you're in touch, the easier it is for us to help.